Policies

STUDENT HANDBOOK

Please see below a copy of Melbourne Barista’s Student Handbook which contains information on, but not limited to, Policies, Complaints and Appeals and Fee’s and Charges. Please also see a copy of our Fee Schedule

POST COURSE ASSISTANCE:

After successful completion of the course, students are welcome to return for free refresher classes for a period of six months after course completion.

CERTIFICATE REPRINT

Complete Hospitality Training will re-issue certificates at the written request of a student. Certificate reprint is charge at $50 and the replacement process will take approximately 10 working days.

COMPLAINTS

Please see a copy of Complete Hospitality Training’s Complaints & Appeals Policy and Complaint Form.

ASQA Registration

Please follow this link to a copy of Complete Hospitality Training’s most recent Australian Skills Quality Authority certificate of registration.

AQTF QUALITY INDICATORS

These indicators are based on a survey of 650 students. This sample represents 8.3 percent of this organisation’s training delivery in the 2011 calendar year. The students surveyed for these indicators were selected by this organisation in accordance with national guidelines. AQTF Quality Indicators.